Defend attacks — right to return fire
An unfair review can cost a business real money, and most platforms leave the owner with nowhere to go. On MyProtector the profile owner can answer publicly, put evidence behind the answer, and ask for a review to be assessed.
What you can do about a review
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Reply in public
Your response sits with the review, so anyone reading the complaint reads your side of it in the same place.
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Submit evidence
Attach the order, the correspondence, the terms — whatever shows what actually happened. Evidence is weighed when a review is assessed.
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Ask for an assessment
A review that breaks the rules can be reported. Assessment looks at the review against the rules, not at how much you dislike it.
What gets a review removed
No genuine experience
The reviewer never dealt with the profile. Competitor reviews sit here.
Provably false claims
A statement of fact that the evidence contradicts.
Abuse or personal attack
Content aimed at a person rather than the service they received.
Private information
Names, contact details or anything else that should not have been published.
What does not get a review removed
A review is not removed for being negative, for being blunt, or for being inconvenient. A one-star review from a real customer describing a real experience stays up, and answering it well does more for your profile than removing it would.
The Integrity Score is deliberately built so that a business with insurance, published terms and a registration is not sunk by a handful of unhappy reviews. Meeting the criteria is the durable defence.
Claim your profile to respond
Replying, submitting evidence and reporting a review all need the profile in your hands first.